Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 31, 2026 - 07:00 IST
Update
We will be undergoing scheduled maintenance during this time.
Posted Mar 30, 2026 - 20:02 IST
Update
We will be undergoing scheduled maintenance during this time.
Posted Mar 30, 2026 - 19:41 IST
Scheduled
We are applying an urgent Hotfix on XO v11.23.0 in the DE region at this time. We will be deploying a targeted fix to resolve a high-priority item within the analytics pipeline. You can still continue using our services as usual. This communication serves as a general note to our customers.
During the maintenance schedule in case you observe sporadic issues, please refer to our Community Guidance for more details.
Posted Mar 30, 2026 - 18:36 IST
This scheduled maintenance affected: Region - Europe (Frankfurt) (Bot Uptime, APIs, Bot Builder, Bot Administration Application) and SmartAssist - Europe (Frankfurt) (Nuance, Kore IVR, Kore Agent Desktop).