Closing the maintenance window due to the mentioned reasons.
Posted Apr 08, 2026 - 09:54 IST
Update
Dear UAE region users: Unfortunately, due to unforeseen issues during the deployment preparations, we are unable to proceed further with the scheduled deployment today. We will be deploying v10.24.0/ v11.23.0 tomorrow, 09-Apr-2026 7:00AM IST.
We apologise for any inconveniences caused.
Posted Apr 08, 2026 - 09:53 IST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 08, 2026 - 07:00 IST
Scheduled
The Release for XO (10.24.0/11.23.0) /XO Contact Center (v3.23.0) has been scheduled at this time. While no service downtime is expected during this release, we are sharing this update for your general awareness.
This document provides a summary of bug fixes included in this release. The finalized list will be published as part of the official monthly release notes on our documentation site.
During this maintenance window, if you observe any sporadic issues, please refer to our Release Community Guidance for additional information. We appreciate your continued understanding and partnership as we work to ensure accurate and up-to-date release information.
Posted Apr 06, 2026 - 20:34 IST
This scheduled maintenance affected: Region - Middle East (UAE) (Bot Uptime, APIs, Bot Builder, Bot Administrator Application).